POLICIES

IF YOU NEED TO RESCHEDULE OR CANCEL:

In order for us to continue to serve this community in this capacity, please be courteous and provide notice of at least 24 hours to cancel or reschedule appointments. This helps to ensure that we can run an efficient and effective practice and meet the needs of those who are waiting to get an appointment.

 

Cancellations made prior to 24 hours of your appointment will not be charged. Cancellations or rescheduled appointments made less than 24 hours of your appointment and no shows will be charged the FULL amount of the service booked. 

An email, text, or social media message does not qualify as a cancellation. You are responsible for your appointments and have access to them through our online scheduling portal. You can access that here.

LATE POLICY:

We must adhere to the time allotted for your appointment to respect our time and the time of all practice members.  Please arrive 5-10 minutes early for your scheduled appointment. This allows for a stress-free arrival with a few moments to relax. Take your shoes off, breathe deeply, enjoy our calming atmosphere, grab a glass of purified water, chat with Cheryl at the front desk, or walk to the back and prepare some fresh organic herbal tea for yourself. 

 

When you schedule an appointment, time is reserved for you and no one else. If you are even just 5 minutes late to your appointment, there will be less time for us to review your health goals, gain an understanding of your response to nervous system centered chiropractic care, answer questions, perform a detailed neurospinal analysis and deliver gentle, yet specific adjustments.  We understand that life happens and we do our best to extend grace to all the families we serve, but with appointments scheduled every 10 minutes, you've already missed half your scheduled appointment time. To accommodate every practice member, we will shorten your appointment time if you arrive late.

If you are 10 minutes late, your appointment will be rescheduled and you will be charged in full.

$25 DEPOSIT FOR FIRST VISITS:

There is a $25 non-refundable deposit for initial consultations. Payment of the deposit must be made in order for the appointment to be booked. This deposit will be applied towards the total cost of your first visit. For established practice members, a credit card will need to be kept on file.

4811 Broadway Street

Addison, TX 75001

469-249-2623

hello@freetobechiropractic.com